Outlined Hours (“we”, “us”, or “our”) is a trading name of Olabisi Akintola, registered in the United Kingdom. We are committed to protecting and respecting your privacy.

This policy explains how we collect, use and protect your personal data when you visit our website or get in touch with us.

1. Information we collect

We may collect and process the following information:
- Personal details such as your name and email address, when you contact us via our website or email
- Any information you choose to share in your message or enquiry
- Technical data such as your IP address, browser type and website usage data (via cookies and analytics tools)

2. How we use your information

We use your information to:
- Respond to enquiries or messages you send
- Communicate with you about our services
- Improve the performance and experience of our website
- Maintain appropriate records of our communications

We do not sell, rent or share your personal data with third parties for marketing purposes.

3. Legal basis for processing

Under UK data protection law, we rely on the following lawful bases:
- Legitimate interests, to respond to enquiries and manage communications
- Consent, where you have chosen to provide information or opt in to communication
- Legal obligations, where applicable

4. How your data is stored

Your information may be stored through secure third-party platforms that support the operation of this website and our communications, including:
- Squarespace (website hosting)
- Email providers

We take reasonable steps to ensure your data is handled securely and in accordance with this policy.

5. Data retention

We only retain personal data for as long as necessary to fulfil the purposes outlined above, or to comply with legal, accounting or reporting requirements.

6. Your rights

Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us using the details below.

7. Cookies

This website uses cookies to enhance your browsing experience and to understand how visitors interact with the site.
Cookies are small files placed on your device that help us:
- Analyse website traffic
- Improve functionality and performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

8. Third-party services

We may use third-party services (such as analytics tools) which process data on our behalf. These providers are selected carefully and are expected to comply with applicable data protection laws.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact

If you have any questions about this policy or how your data is handled, you can contact:
ola@outlinedhours.com